computer network support specialists jobs

 According to Wikipedia,  technical support  is an area that provides assistance to users when they have a problem when using a product or service, be it the hardware or software of a computer, an Internet server, peripherals, or any other equipment or device.

It is the service provided to companies or people who seek solutions to breakdowns, whether physical (hardware) or logical (software) of the computer, and it is provided by specialized personnel in computer science or maintenance called technicians computer network support specialists jobs.

 

Types of technical support:

Technical support via telephone

Technical support via chat

Technical support via personal technical assistance

Technical support via remote assistance

 

Some areas covered:

PC repair

Wired / wifi networks

Data backup

Installations and configurations

 

And these areas in turn can be broken down into the following services:

software

Installation and update of operating systems (Windows, Linux, etc.)

Configuration and customization of the operating system

Installation of drivers and hardware related applications

Installation of various programs (Office, Photoshop, Corel, Autocad, etc.)

Antivirus software installation

Installing antispyware software

Install antimalware software

Installation of security programs

Installation of PC maintenance software

Uninstall programs and / or update

Preventive diagnosis

 

Hardware

Customized computer assembly for the client

Equipment upgrade

Repair of faulty components

Replacement of defective components

Installation and configuration of video cards

Installation and configuration of audio cards

Installation and configuration of network cards

Component upgrade

Memory installation and upgrade

Installation of hard drives and CD and DVD reader-writers

Peripheral Installation

Repair and replacement of power supplies

Motherboard testing

Bios Settings

Hardware optimization for best performance

Physical cleaning of internal components

Solutions to overheating and temperature problems

Installation and configuration of computer networks, router and external equipment.

Structured cabling